Shipping Policy

Logo Mats Ireland (A trading name of CC Matting Ltd) endeavours to ensure its customers receive all orders within a timely manner.

The following shipping timelines apply to our various products:

  • Custom Coir Mats: Order will be dispatched within 3-4 weeks from receipt of payment.
  • Logo Mat Standard – Bronze – LEAD TIME 3 – 4 weeks from receipt of payment.
  • Logo Mat Imperial – Silver – LEAD TIME 3 – 4 weeks from receipt of payment.
  • Logo Mat Washable – Gold – LEAD TIME 10 -11 days from receipt of payment
  • Logo Mat Washable – Platinum – LEAD TIME 13 – 15 days from receipt of payment.
  • External Logo Mats are dispatched within 3 – 4 weeks from receipt of payment.
  • Opti brush Bartex Mats are dispatched within 3 – 4 weeks from receipt of payment.
  • Berber Impressions Mats are dispatched within 3 – 4 weeks from receipt of payment.

Shipping costs are €10 per item plus VAT.

Note: During holiday seasons, the shipping times mentioned above may vary for certain products. If you need a specific product during a holiday season, please reach out to us so we can ensure that we meet your requirements. Your satisfaction is our top priority!

Return & Refund Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase on damaged or unfit for purpose goods supplied by Logo Mats Ireland(A trading name of CC Matting Ltd). You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must have tags still on and be returned in original product packaging.
  • Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return
  2. Upon receipt of your email, Logo Mats Ireland will supply you with a return label and process your request within 5 working days.
  3. Send all items back to us using the label provided

Additional Information:

  • Your refund will be applied directly to you once Logo Mats Ireland receive and inspect the goods
  • If you have any further questions please email: info@logomatsireland.ie or call us on 021 4701669.